How can you get your own mission-critical work done when you’re constantly mediating conflicts?
A better question: How can you hire and deploy so that your people love the way they work together, rather than constantly getting in each other’s way – and hence in yours?
This is the DISC of staffing, and, as always, it’s all about accepting that people are going to be who they are.
The bad news: They ain’t you or some imagined ideal you cooked up in your verbose “help wanted” ad.
The good news: Who they are is wonderful – and hugely profitable, properly deployed.
This question came by way of Facebook Messenger from a young real estate broker I know in Texas. I know him only net-wise, and we’ve never been close. But I have admired him from afar for years, because he embodies so much of what I celebrate in human virtues: He is a Driven entrepreneur at work and a doting Sociable husband and father at home.
This is how our conversation started:
I’ve been reading your recent posts about DISC. We’ve learned the importance of DISC the hard way (through a couple of bad hires). We’re back at it again trying to hire for a listing and transaction coordinator. Organized, high attention to detail, ability to manage details well, execute quickly.
What kind of DISC profile should we look for in your opinion?
Cs. High-C Cautious for the strict attention to fussy details, low-s Sociable because you need to be able to trust a lot of your business to this person, so you need for there to be a feeling of family loyalty between you.
[Added for clarity: When I use that style of notation – Cs – what I mean is a person who is temperamentally Cautious as the dominant characteristic, Sociable as the sub-dominant trait, with Driven and Incandescent displays being much less frequent. The (more…)